Managing Your Account
In order to best serve you, it's important your account information is up-to-date. With correct phone numbers, billing address, and e-mail addresses on file we are able to communicate with you in the event of planned or unplanned outages or about other cooperative related matters.
Individuals who are responsible for the account are recorded in our system and we cannot provide information to anyone whose name is not listed on the account. For example, if the account is only in the wife's name, we cannot give the amount due to the husband if his name is not on the account.
When contacting the Cooperative to discuss your account, be sure to have your account number ready if you are an existing member.