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Late & Delinquent Bills

Late Bills

Unlike most other products or services, you pay for electricity after you have used it.

Payments must be received in the Cooperative office by the due date to avoid a late payment charge.  Late payments are subject to a five percent (5%) charge of the current month's charges.

If there are any questions concerning your bill, please contact Member Services at 507-367-7000 or 800-214-2694 from 7:30 a.m. to 4:00 p.m. Monday - Friday or e-mail memberservices@peoplesrec.com.

Deliquent Bills

All delinquent bills for which payment has not been received by the disconnection date shall be subject to the provisions of the Cooperative’s disconnection policies.  Accounts with a balance of 30 days or more past due are subject to disconnection.  Disconnection notices are printed on the monthly billing statement.

A cooperative representative will attempt to contact you by phone, email, or our automated call system at least one day prior to the planned disconnection.  If we are unable to reach you or if an acceptable payment arrangement has not been established, the Cooperative may proceed with disconnection.

If your electric service is disconnected because of non-payment, a reconnection fee of $75 will be charged to reconnect service when able to do so remotely.  A reconnection fee of $100-$400 will be charged to reconnect if the reconnection needs to be done in-person or with additional assistance from the office which is not related to Cooperative equipment issues.

Minnesota Cold Weather Rule

The Minnesota Cold Weather Rule is in effect October 1 to April 30.  For more information, please click below.

Minnesota's Cold Weather Rule
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Contact Us

People's Energy Cooperative

1775 Lake Shady Avenue South
Oronoco, MN  55960

Phone | (800) 214-2694 or (507) 367-7000
Fax | (507) 367-7001

Office Hours
Monday-Friday | 7:30 a.m. - 4:00 p.m.

 

©2022 People's Energy Cooperative. All Rights Reserved.

  • Home
  • Community
    • Economic Development
    • Education Programs
    • Kids Corner
    • Operation Round Up®
    • Political Action
  • Cooperative Information
    • About People's Energy Cooperative
    • Board of Directors
    • Bylaws & Articles of Incorporation
    • Careers
    • Member Advisory Committee
    • News and Information
    • Our Mission, Vision & Values
    • Privacy Statement / Notice
    • Service Territory and Board Districts
    • Seven Cooperative Principles
    • Statement of Non-Discrimination
  • Electric Service
    • Start, Stop, or Transfer Service
    • Construction/Modification
    • 811 Call Before You Dig
    • Landscape & Tree Planting Guidelines
    • Power Line Safety
    • Power Outage Information
    • Power Outages Map
    • Vegetation Management
  • Member Center
    • Choose Paperless
    • Account
      • Account Management
      • Become a Member
      • Capital Credits
      • Payment Options
      • Rebates
      • Rates
    • Programs & Services
      • Co-op Connections Discounts
      • Energy Audits
      • Energy Management Programs
      • Energy Saving Resources
      • Evergreen Renewable Energy Program
      • Heartland Security
      • HomeServe Service Plan
      • Outdoor LED Lighting
      • People's Community Solar
      • Power Down - Voluntary Load Reduction
      • Standby Generator Program
      • Viasat Internet
      • Water Heating Programs
  • Renewable Energy & Electric Vehicles
    • Clean Energy Initiative Partnership
    • Minnesota Three LLC Solar Array
    • Renewable Energy
    • Electric Vehicles