Choose The Option Right For You

People's Energy Cooperative offers several ways to pay your bill, giving you the opportunity to choose the one that works best for you.

Scroll down to learn more about your options.

Pay Online

With SmartHub, you may pay your bill online using a bank account or credit card.  There is no charge when using your bank account or credit card.  You can either utilize the application to make a one-time payment or set-up a recurring payment.  You can also access more detailed account information and view your billing history.

One-Time Payment

Pay Your Bill & View Account Information

Pay by Phone

Call (855) 730-8709 to pay your bill by phone 24 hours a day with a major credit card (MasterCard, VISA, Discover, or American Express) or by providing your checking or savings account information.  There is no charge when using your credit card or checking or savings account information.  A Spanish option is available.  Our secure pay-by-phone system also allows you to check your account balance and enroll in autopay.

Automatic Payment Plan

Join the Automatic Bill Payment program and have funds automatically deducted from your checking, savings, or credit card account each month.  No more writing checks, paying for postage, or mailing your electric bill.  It's all taken care of, and there's never a late payment.

Program details:

  • Your electric bill deducts from your bank account or credit card (MasterCard, VISA, Discover, or American Express) automatically.
  • Payments will be deducted on the due date, as stated on your bill.  If this date falls on a weekend or holiday, the deduction will take place the following business day.
  • You will continue to receive your monthly electric bill(s), electronically or by mail.  Your bank or credit card statement will also reflect your payment.
  • There is no charge to use your credit card.

Auto Pay Enrollment Form

Sign Up Through Smart Hub

Sign Up Through Pay-By-Phone

Utilize Your Bank's Bill Pay System

Bank payment is an excellent option, but please keep in mind that most online bill payments can take up to five (5) days to process.

MyChoice PrePay Program

The MyChoice prepay program is a flexible payment option that allows you, as a member, to prepay your electric account; eliminating set due dates, deposits, late fees and reconnect fees.  The program is available beginning May 1, 2018 to all residential members with a single-phase meter capable of remote disconnect/reconnect unless they have a medical condition requiring continuous electric service or they prefer to participate in other programs that do not coincide with prepayment.

Frequently Asked Questions

Prepaid Service Agreement

Budget Billing

Budget Billing allows residential members to better plan for their monthly electric expenses without fluctuation or seasonal spikes.  The monthly budget amount is calculated by averaging the actual billing for the previous twelve months.  Budget amounts are recalculated each year and reflected on the July billing statement.

To enroll and remain on the Budget Billing Program, members must have been a member of People's Energy Cooperative and lived in the same location for at least one year, have an account(s) in good standing, and have a zero balance upon enrollment.

 

Pay in Person or at the Drop Box

You can make payments at the Cooperative's headquarters in Oronoco Monday through Friday from 7:30 a.m. to 4:00 p.m.

A payment drop box is located near the flag pole at the headquarters building.  Payments placed in the drop box will be posted by the end of the next business day.

 

Pay by Mail

If you pay your bill by mail, we suggest mailing your payment at least five (5) business days before your due date to ensure your payment is posted by the due date.  Payments by mail should include the account number(s), be sent in the envelope provided, and sent to:

People's Energy Cooperative
PO Box 402333
Des Moines, IA  50940-0333