Report all outages using SmartHub or by calling (800) 214-2694. Do not report outages via email or social media as they are not monitored 24/7.
Our office is open Monday through Friday from 7:30 a.m. – 4:00 p.m.
PLEASE NOTE: We encourage you to make an appointment in advance of your visit if you have specific questions regarding your account. This has proven to be efficient and effective for both our members and staff, as it ensures an appropriate staff member is available and prepared for the visit. To make an appointment, please call (800) 214-2694.
Our office is located at:
1775 Lake Shady Avenue South
Oronoco, MN 55960
Phone | (800) 214-2694
Fax | (507) 367-7001
Executive Team Members
Mike Henke
President & CEO
Jeff Holley
Vice President of Engineering
Michelle Olson
Vice President of Information and Services
Gwen Stevens
Vice President of Cooperative Relations
Dody Wubker
Chief Financial Officer
Nicholas Woetzel
Vice President of Operations
Submit Your Meter Reading
To submit your meter reading via e-mail click here.
You must include your name, account number and the date it was read.
Street Light Out?
Click here to let us know about street lights that are not operating correctly.
Please let us know the date you observed the light out, the location and your name and phone number in case we need your assistance locating it.
You can also contact us via email by completing the Contact Us form on this page.