Report all outages using SmartHub or by calling (800) 214-2694. Do not report outages via email or social media as they are not monitored 24/7.
Our office is open Monday through Friday from 7:30 a.m. – 4:00 p.m.
PLEASE NOTE: We will continue to serve members at our office by appointment during business hours. This has proven to be efficient and effective for both our members and staff, as it ensures an appropriate staff member is available and prepared for the visit. To make an appointment, please call 800-214-2694.
Our office is located at:
1775 Lake Shady Avenue South
Oronoco, MN 55960
Phone | 507-367-7000 or 800-214-2694
Fax | 507-367-7001
Executive Team Members
Patrick Nelson, Director of Engineering & Operations
Michelle Olson, Director of Member Services
Gwen Stevens, Director of Cooperative Relations
Submit Your Meter Reading
To submit your meter reading via e-mail click here.
You must include your name, account number and the date it was read.
Street Light Out?
Click here to let us know about street lights that are not operating correctly.
Please let us know the date you observed the light out, the location and your name and phone number in case we need your assistance locating it.
You can also contact us via email by completing the Contact Us form on this page.