Please report all outages using SmartHub or by calling (800) 214-2694. Do not report outages via email or social media as they are not monitored 24/7.
Our office is open Monday through Friday from 7:30 a.m. – 4:00 p.m.
*Our lobby is not currently open to the public, you can call a Member Services Representative during regular business hours by calling (800) 214-2694.
Our office is located at:
1775 Lake Shady Avenue South
Oronoco, MN 55960
Phone | 507-367-7000 or 800-214-2694
Fax | 507-367-7001
Executive Team Members
Gary Fitterer, Director of Engineering
Michelle Olson, Director of Member Services
Gwen Stevens, Director of Cooperative Relations
Troy Swancutt, Director of Operations
Submit Your Meter Reading
To submit your meter reading via e-mail click here.
You must include your name, account number and the date it was read.
Street Light Out?
Click here to let us know about street lights that are not operating correctly.
Please let us know the date you observed the light out, the location and your name and phone number in case we need your assistance locating it.
You can also contact us via email by completing the Contact Us form on this page.