Due to the weather forecast and recommendation not to travel, our front lobby will be closed on Monday, December 29th. If you need assistance during this time, call (800) 214-2694.
Toll Free: (800) 214-2694 | Pay by Phone: (844) 965-1335
Outage Reporting via Text Message
Terms & Conditions
The undersigned ("Member ") agrees to the following terms and conditions for use of the outage reporting via text messaging service offered by People’s Energy Cooperative ("Cooperative").
- This Agreement amends and supplements any pre-existing agreement between Member and Cooperative.
- Member may report service outages to Cooperative by text message to 55050.
- Member understands and agrees these text messages are processed automatically, and are not read by a person. Member shall report any life threatening emergency by calling 911.
- Member understands each outage report sent via text messaging will result in a minimum of three (3) individual text messages. Member’s cell phone plan’s standard text messaging and data rates apply and Member is responsible for all related charges.
- Member agrees any other information related to the outage that would be important for Cooperative to be aware of shall be called into Cooperative at (507) 367-7000 or (800) 214-2694.
- Member shall be responsible for any and all expenses and costs incurred by Cooperative (including the cost of dispatching utility personnel) as a result of a false report of a service outage and shall pay within 30 days of invoice by Cooperative.
- Member agrees that by outage reporting via text message, Member is also agreeing to future text based communication between Cooperative and Member, whether or not it is outage related.